PLEASE REST ASSURED

IF
Your package doesn't arrive we will do our best to track it down

AND IF
Need be, we will resend it again via DHL for FREE

OR
Simply refund you if it still doesn't work out. 

AND IF
For whatever reason our products do not agree with you,

OR IF
You would like to change or cancel your order

PLEASE
Just drop us an email at any time and we will make things right :)

PLEASE NOTE:

YOUR LOCAL CUSTOMS MAY CHARGE YOU ADDITIONAL DUTIES, TAXES OR FEES
DEPENDING ON YOUR ORDER SIZE ETC
  
We do our best to mitigate any customs charges for your package from our end 

For our US based customers, currently, it's taking around 7 DAYS for your packages to reach you.

And around the same for our European clients for the most part.

But pls be prepared for any unforeseen customs delays. 


Get Free International Express Shipping
when you spend over $199 AUD

 Get Free Domestic Express Shipping
when you spend over $99 AUD

Your package will be shipped out to you as soon as possible, typically within 2 business days or less.

Please note, due to the COVID-19 current global situation, there may be things beyond our control at any given moment.

But we trust your package will get to you in divine timing.


Tracking numbers are provided for every order. 

You can also track your order anytime using your email and order number or the tracking number itself directly from our website.

To track your order please visit the "Track My Package" page in the menu

Or Contact Us directly via the button below and we will endeavour to do our best to help you track down any missing packages. 

Once orders are dispatched and tracking numbers have been provided, delivery of the items are then in the hands of your local postal courier services.
We will do our best to help you get them as quick as possible. 


If you have any questions regarding shipping or have issues with receiving your order, please get in touch immediately. 

We will be happy to help!

Seriously, what a time to be alive, right?!!

It's even more important now to balance the spirit and modern worlds during these nourishing times.

Remember, even the Lotus is born from the mud, emerging from the dirty darkness as the most beautiful flower.

It really does fulfil us to be able to bring you these magical plants and tools to help you and your loved ones along your spiritual / healing journey.

If you are feeling called to place an order, wherever you may be in the world,
My team and I will take the upmost care when we ship your package out from our little office in Sydney, Australia...

BIG LOVE
x Arri & team