WE SHIP VIA DHL ECOMMERCE SHIPPING SERVICE
FOR ALL INTERNATIONAL ORDERS.
WE ARE BASED IN SYDNEY, AUSTRALIA
& WE USE AUS POST EXPRESS FOR LOCAL ORDERS
Local Australian Customer?
You Will Unlock
Free Express Shipping
When You Spend
Over $99 AUD
You Will Unlock
Free Shipping Worldwide
When You Spend
Over $199 AUD
PLEASE REST ASSURED
Your package doesn't arrive we will do our best to track it down
Need be, we will resend it again via DHL for FREE
Simply refund you if it still doesn't work out.
For whatever reason our products do not agree with you,
we will give you a full refund
You would like to change or cancel your order
Just drop us an email at any time and we will make things right :)
YOUR LOCAL CUSTOMS MAY CHARGE YOU ADDITIONAL DUTIES, TAXES OR FEES
DEPENDING ON YOUR ORDER SIZE ETC
We do our best to mitigate any customs charges for your package from our end
For our US based customers, currently, it's taking around 7 DAYS for your packages to reach you.
And around the same for our European clients for the most part.
But pls be prepared for any unforeseen customs delays.
Get Free International Express Shipping
when you spend over $199 AUD
Get Free Domestic Express Shipping
when you spend over $99 AUD
Your package will be shipped out to you as soon as possible, typically within 2 business days or less.
We trust your package will get to you in divine timing.
Tracking numbers are provided for every order.
You can also track your order anytime using your email and order number or the tracking number itself directly from our website.
To track your order please visit the "Track My Package" page in the menu
Or Contact Us directly via the button below and we will endeavour to do our best to help you track down any missing packages.
Once orders are dispatched and tracking numbers have been provided, delivery of the items are then in the hands of your local postal courier services.
We will do our best to help you get them as quick as possible.
If you have any questions regarding shipping or have issues with receiving your order, please get in touch immediately.
We will be happy to help!
Seriously, what a time to be alive, right?!!
It's even more important now to balance the spirit and modern worlds during these nourishing times.
Remember, even the Lotus is born from the mud, emerging from the dirty darkness as the most beautiful flower.
It really does fulfil us to be able to bring you these magical plants and tools to help you and your loved ones along your spiritual / healing journey.
If you are feeling called to place an order, we will take the upmost care when we ship your package out from our HQ in Sydney, Australia.
x Arri & team
SHIPPING via DHL ECOMMERCE SERVICE
CURRENT TRAVEL TIMES
|Delivery Destinations||Number of Business Days|
|Australia||2 to 5|
|Singapore||4 to 6|
|New Zealand||5 to 7|
|United States||5 to 7|
|France||6 to 8|
|Switzerland||6 to 8|
|Taiwan||6 to 8|
|United Kingdom||6 to 8|
|Germany||8 to 10|
|Malaysia||8 to 10|
|Thailand||8 to 10|
|Japan||8 to 10|
|Netherlands||8 to 10|
|Spain||9 to 11|
|Canada||10 to 12|
|Ireland||10 to 12|
|Indonesia||11 to 14|
|Hong Kong||12 to 14|
|Italy||12 to 14|
|Norway||12 to 14|
|Sweden||12 to 14|